Every Birth Matters ~ Teaching Code of Practice


Taking Care of Ourselves


It is important for participant to acknowledge their boundaries and take care of themselves in the teaching environment.  I encourage participants to do this as well as take care of one another. There are a number of my courses that can cause some emotional reaction so I do stress if you feel this maybe an issue please talk to me beforehand.

Safeguarding for Doula; For some people safeguarding children training may jog memories of children they have worked with who have been harmed, or things that happened to them when they were children. If this happens to you and you experience some uncomfortable feelings you may wish to let the trainer know this privately, or take a little time for yourself away from the training room.

I will always be around at the end of the course for you to talk in private at the end of the session should you wish to.


I aim to create a safe learning environment for all participants attending my courses.  Any participant found to be rude, disrespectful or discriminatory will be asked to leave. Please see Maslow's Hierarchy of Needs.


All training rooms will have a risk assessment completed prior to delivery of each course.


Session Agreement


To achieve maximum benefit from my training, participants should feel safe and secure in their learning. In order to facilitate this, the following are some expectations for the training that I expect participants to agree to:


  • Everyone will be encouraged to contribute

  • Listen without interrupting

  • No mobile phones

  • Respect for others' experiences and feelings

  • Be aware of diversity issues and promote an anti-biased approach

  • Avoid the use of jargon

  • Respect confidentiality – unless a child or vulnerable adult is at risk of harm

  • Use the expertise in the room

  • No question is too ‘naive’

  • Respect the need for any member of the group to leave the training if needed

  • Challenge a view but not the person





Within all of my training I have an expectation of professionals understanding and respecting confidentiality. All activities/scenarios have been anonymised.  All participants should be mindful that if they are sharing examples of practice they must not use the real names of the people involved.

The expectation is that clients (parents and children) and Doulas will not be identifiable by a third-party. It is impossible to know if anyone in the training has any connection with a case you might be using as an example, so we must respect confidentiality at all times.  


As the course trainer it is my responsibility to protect and respect the confidentiality of all participants. If I am concerned by a participant’s contributions or actions I will raise my concern with the individual if appropriate, this may require me getting further information and support from other services regarding this matter.  This will be discussed with you on the day.



Safeguarding for Doulas:

We undertake to protect and respect the confidentiality of course participants unless the trainer is concerned that:

  • A child is at risk of or suffering harm;

  • A participant is putting a child or children at risk of harm; or

  • An adult working with children might be unsuitable to do so.


In this event, the trainer will:

  • Raise their concern with the participant this is appropriate.

Agree what to do next with an external safeguarding advisor; this may involve sharing the concern with a Doulas Membership and LADO as appropriate.


Equality and Diversity

Every Birth Matters promotes training and development opportunities that do not discourage or discriminate against anyone taking part in the programme. We are respective age, gender, race, religion, sex, disability etc

I will make every effort to support any individuals specifically with any arrangements or adaptations should they be required in order to access the training.

I will monitor participation and identify any actions that may be required to support participants through their learning.



Conditions of Booking


  • Participants will not receive a refund for non-attendance.

  • Participants will not receive a certificate if they do not stay till the end of the course.

  • Participants must sign the attendance register.

  • To complete an evaluation of training

  • To contact Every Birth Matters regarding any feedback they wish to give.


Cancellation by the participant:

  • Full refund up to 14 days before the training is due to take place

  • No refund after 14 days

Where possible please find someone to attend in place of you or alternatively book onto another course.


Cancellation by Every Birth Matters will result in being offered a place on another course or a full refund.


Leaving Early:

Delegates, who leave early with more than one hour of the course left to run, will have deemed to have not completed the training and will not receive a training certificate for their personal development portfolio.


Complaints and Feedback

If you   are not happy with any aspect of the training you have taken part in please contact me directly to discuss this at katy@everybirthmatters.co.uk


Respectfully I ask you to contact me before discussing your complaint with anyone else so we have an opportunity to respond and put it right.

Certified and Accredited by

© 2016 - 2019 by Every Birth Matters. Designed by Scarlet Rainey.